legal

This privacy policy sets out how Molesworth Fruit Ltd (Company Number 4018918) (“we“) treat the privacy of customers and others with whom we interact.In this privacy policy, the term “personal information” has the meaning in the Privacy Act 1993 and under that legislation includes information about an identifiable individual, including names, addresses, telephone numbers, email addresses, dates of birth, credit and banking details and if and where applicable, includes information that constitutes “sensitive information”.

General Terms Conditions

Molesworth Fruit website is owned and operated by Molesworth Fruit Ltd (Company Number: 4018918). By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website and/or by completing the registration process to become a member of Molesworth Fruit (“a Member”), you agree to be bound by these Terms and Conditions. Molesworth Fruit may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by those Terms and Conditions, as amended.

Trademarks, Copyrights and Restrictions

All material on this site, including, but not limited to images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by Molesworth Fruit, its related companies or by other parties that have licensed their material to Molesworth Fruit. Material on molesworthfruit.co.nz or any Web site owned, operated, licensed or controlled by Molesworth Fruit is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, modified, uploaded, posted, transmitted, or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of Molesworth Fruit. Use of the materials on any other Web site or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of Molesworth Fruit copyrights, trademarks and other proprietary rights, and is prohibited.
The use of this website and these conditions shall be governed by and construed in accordance with the laws of New Zealand. Any legal action arising out of its use shall be brought and enforced under the laws of New Zealand. By using this site, you agree to submit to the jurisdiction of the courts of New Zealand and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of New Zealand.

Refunds

Please call Customer Service on 0800 003360 to discuss any queries or concerns you may have in relation to the delivery you have sent or received. A number of resolutions may be available to you and are subject to your particular situation.
Note: Any refunds for orders placed online or over the telephone are credited back the original credit card or account on which the order was purchased. Should you need to cancel your order, money will be refunded less a $5 administrative fee, ONLY IF notice is received by Molesworth Fruit 24 hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice may be charged at 50% of the total order value. We are unable to cancel orders that are already prepared and are with our courier for delivery.

Fraud

Any party engaged in illegal activities involving the use of this website will be subject to civil and criminal sanctions and prosecution. Molesworth Fruit does not guarantee that it will be able to prevent any illegal or inappropriate use of this website, nor that it will give notice of any illegal or inappropriate use of this website. It is an illegal violation to place orders under a false name, with a fraudulently obtained credit card or without the consent of the cardholder. All persons found to have placed a fraudulent order will be prosecuted.

GST (Goods & Services Tax)

Our products and services attract a Goods and Services Tax (GST) of 15% where applicable. All prices advertised are exclusive of all taxes applicable to the respective regions that the product is being delivered in. This is a broad based tax on consumption, which applies to the supply of most goods and services.

Substitutions:

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Links to other sites

This site provides links to other related sites. Molesworth Fruit is not responsible for the privacy practices or the content of such web sites. Molesworth Fruit does not warrant the security of any information supplied to Molesworth Fruit through its web site. Further, Molesworth Fruit Group does not warrant that any information supplied cannot be accessed by third parties outside of Molesworth Fruit site.

Information accessibility

Molesworth Fruit endeavours to make information available through its web site accessible to all users. If you are having difficulty accessing or reading information, please use the Contacts page to contact Molesworth Fruit and we will attempt to arrange the information in another form for you.